Frequently asked questions

What's a creative concept?

A creative concept is the way that we group deliverables, a 30s feed ad will always go hand in hand with a 14s story ad. A creative concept will usually focus on one marketing angle or target audience.

Can we access the RAW footage?

Yes, however we charge an additional monthly fee of £150 per creative concept which accounts for the extra time needed to transfer this to you.

When can we expect our video content?

A: We aim to deliver your video ad content 5 days before the end of the month, to allow us to have some time to make any minor amendments. If we can produce & deliver your content quicker, we will!

Are there any additional expenses? ie. Models, locations, props, travel...

No, all plans are all inclusive. No hidden expenses, no hassle.

What’s your revision policy?

We want to ensure that we’re providing you with the best possible service, which is why we allow one round of minor revisions. We advise that you are as detailed as possible with your feedback to minimise the time needed. Please be aware that time for making these revisions can effect your final delivery time.

Minor revisions can include: Minor caption modifications (Grammar, Font Choice, Style/Color,  Sizing, Positioning, Removing, Adding, Stylization)   Sequencing & Composition (Re-arrangement of Footage and Basic Framing) Effect Modifications (Remove or Replace Basic Effects or Transitions) Color Correction,  Sound Effects & Music Changes

Do we have any input on creative direction & planning?

After you sign up to one of our plans, we’ll send you an onboarding questionnaire which gives you an opportunity to send us your model, location and creative preferences. We’ll also schedule a call with you before we start, and every month thereafter, to review ad data and adapt your preferences each month. This allows us to produce more of what’s performing well, to get you the highest ROAS as possible. However, we retain the right to make the final decision on model, location & creative preferences. This allows us to be able to maintain an efficient process, and deliver your ad content on time, every month.

Is there a minimum contract time?

No, however there is a 30 day notice period, so if you want to cancel your plan, please bare this in mind.

What's a creative concept?

A creative concept is the way that we group deliverables, a 30s feed ad will always go hand in hand with a 14s story ad. A creative concept will usually focus on one marketing angle or target audience.

Can we access the RAW footage?

Yes, however we charge an additional monthly fee of £150 per creative concept which accounts for the extra time needed to transfer this to you.

When can we expect our video content?

A: We aim to deliver your video ad content 5 days before the end of the month, to allow us to have some time to make any minor amendments. If we can produce & deliver your content quicker, we will!

Are there any additional expenses? ie. Models, locations, props, travel...

No, all plans are all inclusive. No hidden expenses, no hassle.

What’s your revision policy?

We want to ensure that we’re providing you with the best possible service, which is why we allow one round of minor revisions. We advise that you are as detailed as possible with your feedback to minimise the time needed. Please be aware that time for making these revisions can effect your final delivery time.

Minor revisions can include: Minor caption modifications (Grammar, Font Choice, Style/Color,  Sizing, Positioning, Removing, Adding, Stylization)   Sequencing & Composition (Re-arrangement of Footage and Basic Framing) Effect Modifications (Remove or Replace Basic Effects or Transitions) Color Correction,  Sound Effects & Music Changes

Do we have any input on creative direction & planning?

After you sign up to one of our plans, we’ll send you an onboarding questionnaire which gives you an opportunity to send us your model, location and creative preferences. We’ll also schedule a call with you before we start, and every month thereafter, to review ad data and adapt your preferences each month. This allows us to produce more of what’s performing well, to get you the highest ROAS as possible. However, we retain the right to make the final decision on model, location & creative preferences. This allows us to be able to maintain an efficient process, and deliver your ad content on time, every month.

Is there a minimum contract time?

No, however there is a 30 day notice period, so if you want to cancel your plan, please bare this in mind.